Symantec Client Management Suite 7.5: Implementation

Symantec Client Management Suite 7.5: Implementation Course Description

Duration: 5.00 days (40 hours)

Price: $3,500.00

Implementation course is designed for professionals tasked with implementing Symantec Client Management Suite (CMS) in their organizations. This five-day, instructor-led, hands-on course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite.

This course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used by CMS to perform its management functions. Students learn how to install and configure the Symantec Management Agent on computers, including the various solution plug-ins. Students also learn the concepts of organizational views and groups, targets and filters and how to apply them. Students will also learn how to configure policies, tasks and jobs, security, hierarchy and replication, and troubleshooting Client Management Suite.

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Intended Audience for this Symantec Client Management Suite 7.5: Implementation Course

  • » This course is designed for the professional tasked with implementing, designing, architecting, installing, and configuring Symantec Client Management Suite (CMS) to manage the software and hardware in their company.

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Symantec Client Management Suite 7.5: Implementation Course Objectives

  • » Identify the types of information you need to collect to help determine what type of CMS configuration to implement
  • » Install Client Management Suite
  • » Discover and import computer and user resources that you want to manage
  • » Deploy the Symantec Management Agent and plug-ins
  • » Create Organizational Views and Groups and assign resources to them
  • » Create and configure policies, tasks, and jobs and assign them to targets
  • » Troubleshoot common problems with installation and managing of Client Management Suite
  • » Creating reports and installing and configuring IT Analytics

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Symantec Client Management Suite 7.5: Implementation Course Outline

      1. Course Introduction
        1. Course objectives
        2. Course overview
        3. Lab environment introduction
      2. Understanding SMP and CMS
        1. Introducing the platform
        2. Learning about the SMPCMS components
        3. Platform concepts
        4. How the platform works
      3. Architecture
        1. Assess and Design
        2. Hardware Recommendations
        3. Supported operating systems
        4. Implementing CMS
      4. Installing Client Management Suite
        1. Hardware requirements
        2. Software requirements
        3. Installing CMS
        4. Planning for a Migration or Upgrade
      5. Using the Symantec Management Console
        1. Accessing the Symantec Management Console
        2. First time configuration
        3. Getting to know the Console
        4. Configuring the NS after installation
        5. Configuring CMS after installation
        6. Getting to know the enhanced console views
      6. Discovering resources
        1. Introducing resource discovery methods
        2. Importing resources from AD
        3. Discovering network resources using Network Discovery
        4. Importing resources using Data Connector
        5. Discovering computers using domain resource discovery
      7. Organizational Views and Groups
        1. Learning about organizational views and groups
        2. Creating and populating custom organizational views and groups
        3. Managing organizational views and groups
      8. Install and configure the agents
        1. Managing computers with the Symantec Management Agent
        2. Installing the Symantec Management Agent
        3. Overview of the solution plug-ins
        4. Installing the solution plug-ins
        5. First time setup
        6. Verifying the solution plug-ins are installed
        7. Uninstalling the solution plug-ins
        8. Upgrading the solution plug-ins
        9. Understanding how communication works between the agents, NS, and site servers
        10. Understanding Maintenance Windows
      9. Filters and Targets
        1. Introducing resource filters
        2. Managing and working with filters
        3. Creating and modifying filters
        4. Introducing targets
        5. Working with targets
      10. Policies
        1. Getting to know policies
        2. Understanding user-based policies
        3. Understanding how the agent receives policies
        4. Configuring automation policies
        5. Managing shared schedules
      11. Tasks and Jobs
        1. Overview of task management
        2. Creating and scheduling tasks and jobs
        3. Task management communication and processing
      12. Security
        1. About security
        2. Creating and configuring security roles
        3. Assigning privileges to security roles
        4. Creating and configuring user accounts
        5. Adding members to a security role
        6. Assigning security permissions to folders and items
        7. About predefined roles
      13. Reporting
        1. About reports
        2. Using and creating reports
        3. Configuring IT Analytics (ITA)
        4. Creating reports using ITA
        5. Creating custom reports
      14. Site Management
        1. About site services
        2. About site maintenance
        3. Managing sites and site servers
        4. Assigning a site to a site server
        5. Managing agents and subnets
        6. Configuring package service settings
        7. Configuring task service settings
      15. Cloud-enabled Management (CeM)
        1. About Cloud-enabled Management (CeM)
        2. Preparing your environement for CeM
        3. Setting up CeM
      16. Replication
        1. Understanding replication
        2. Setting up and configuring replication
        3. Running replication
      17. Hierarchy
        1. Understanding hierarchy
        2. Setting up a Notification Server hierarchy
        3. Configuring hierarchy replication
        4. Changing the hierarchy topology
      18. Appendix: Troubleshooting
        1. Learning about platform troubleshooting tools
        2. Using NSConfigrator
        3. Using Remote Altiris Agent Diagnostics
        4. Real-time System Manager
        5. Troubleshooting the Symantec Management Agent
        6. SSE Tools - Chevron
      19. Appendix: Backing up the server and database
        1. Symantec Management Platform components needed for recovery
        2. Backing up the IIS default web site virtual directories
        3. Backing up the Configuration Management Database (CMDB)
        4. Backing up core settings and configuration
        5. Cryptography Keys
      20. Appendix: Migration
        1. About Migration
        2. Readiness Checklist
        3. Post installation checklist
        4. Migration scenarios

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Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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