Certification Preparation for Advanced Administrator (CRT-211)

Certification Preparation for Advanced Administrator (CRT-211) Course Description

Duration: 1.00 days (8 hours)

Are you ready to be recognized for your mastery of Salesforce administration by becoming a Salesforce Certified Advanced Administrator? By covering the details around the exam objectives, this course will help hone your knowledge of of next-level techniques to administer and manage Salesforce’s CRM capabilities through guided scenarios, lecture, and discussion.

Next Class Dates

Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Intended Audience for this Certification Preparation for Advanced Administrator (CRT-211) Course

  • » Experienced Administrator

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Course Prerequisites for Certification Preparation for Advanced Administrator (CRT-211)

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Certification Preparation for Advanced Administrator (CRT-211) Course Objectives

  • » Configure data and application security
  • » Describe Sales Cloud and Service Cloud applications
  • » Implement business logic and process automation
  • » Build advanced reports and dashboards
  • » Apply data management best practices

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Certification Preparation for Advanced Administrator (CRT-211) Course Outline

      1. Salesforce Security and Custom Objects
        1. Restricting and Extending Object, Record, and Field Access
        2. Determining Appropriate Sharing Solutions
        3. Territory Management
        4. Data Relationships
      2. Automation, Change Management, and Auditing
        1. Process Automation Tools and Best Practices
        2. Change Management Options
        3. Sandboxes
        4. Deployment Tools
        5. Auditing and Monitoring
      3. Analytics and Data Management
        1. Creating Reports
        2. Report Types
        3. Dashboards
        4. Data Quality Features and Policies
      4. Sales, Service, and Content Applications
        1. Products, Price Books, Schedules, and Quotes
        2. Forecasting
        3. Salesforce Knowledge
        4. Entitlements
        5. Service Cloud Console Toolkit
        6. Content Management

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Do you have the right background for Certification Preparation for Advanced Administrator (CRT-211)?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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Award winning, world-class Instructors

Our instructors are passionate at teaching and are experts in their respective fields. Our average NetCom instructor has many, many years of real-world experience and impart their priceless, valuable knowledge to our students every single day. See our world-class instructors.   See more instructors...

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Client Testimonials & Reviews about their Learning Experience

We are passionate in delivering the best learning experience for our students and they are happy to share their learning experience with us.
Read what students had to say about their experience at NetCom.   Read student testimonials...

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