IBM Endpoint Manager 9 Platform Fundamentals

IBM Endpoint Manager 9 Platform Fundamentals Course Description

Duration: 3.00 days (24 hours)

IBM Endpoint Manager combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints. Rapidly re-mediate, protect, and report on endpoints in real-time by automating time-intensive tasks across complex networks, controlling costs, reducing risk, and supporting compliance. This course will present basic and intermediate level knowledge to help users in administrator and operator roles of the product to develop the foundation knowledge they need to successfully leverage this product in their managed environments.

Next Class Dates

Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Intended Audience for this IBM Endpoint Manager 9 Platform Fundamentals Course

  • » This basic course is for individuals who are new to the Endpoint Manager platform (inclusive of ITEM, TEM, and BigFix).

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This Course is also part of:

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IBM Endpoint Manager 9 Platform Fundamentals Course Objectives

  • » Discuss architecture and component configuration
  • » Perform daily operations to support managed environment
  • » Leverage patch management techniques
  • » Manage platform licensing and content relevant to managed environment
  • » Manage platform security and administrators
  • » Report on managed environment
  • » Perform basic troubleshooting

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IBM Endpoint Manager 9 Platform Fundamentals Course Outline

      1. Product introduction
        1. IBM Endpoint Manager
        2. Architecture
        3. Logical and common
        4. Windows and SQL Server
        5. Red Hat® Enterprise Linux and DB2
        6. Mailboxing
      2. Operations
        1. Console navigation
        2. Workflow
        3. Actions
        4. Groups and baselines
        5. Console preferences and filters
        6. Analyses and settings
        7. Dashboards and Web Reports
      3. Patch management
        1. Overview
        2. Patching Windows systems
        3. Patching other platforms
        4. Advanced topics
        5. Reporting and metrics
      4. Site management
        1. Product licensing
        2. Content sites
        3. Site governance
      5. Operator administration
        1. Console and content security
        2. Server and console communications
        3. Managing operator accounts
      6. Configuration
        1. Server configuration
        2. Relay configuration
        3. Client configuration
      7. Troubleshooting
        1. Resources and logs
        2. Use case scenarios

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Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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Award winning, world-class Instructors

Our instructors are passionate at teaching and are experts in their respective fields. Our average NetCom instructor has many, many years of real-world experience and impart their priceless, valuable knowledge to our students every single day. See our world-class instructors.   See more instructors...

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