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Microsoft Specialist: Microsoft Dynamics CRM 2015 Application Certification

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Overview

This certification exam measures your ability to understand and articulate how to use, maintain, and support Microsoft Dynamics CRM applications including Microsoft Dynamics CRM sales applications, Microsoft Dynamics CRM service management applications, and Microsoft Dynamics CRM services scheduling applications.
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Steps To Microsoft Specialist Certification

After you have trained with NetCom Learning on Microsoft Dynamics CRM products, pursue the next level of Skillset by obtaining your Microsoft Dynamics CRM certifications.


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Target Audience

This exam is intended for individuals who plan to implement, use, maintain, or support Microsoft Dynamics CRM 2015 Sales and Customer Service applications in their organizations. This audience typically includes sales operations managers, customer service managers, service schedulers, administrators, office managers, executives, and consultants who want to demonstrate a foundational understanding of the application functionality.
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