Salesforce Certified Service Cloud Consultant Certification is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.
Salesforce Certified Service Cloud Consultant Certification Track
NetCom Learning provides Salesforce Certified Service Cloud Consultant training using Official Curriculum.
Salesforce Certified Service Cloud Consultant Core: Must Pass All Exams
Salesforce Certified Service Cloud Consultant Exam
The consultant has experience designing solutions using the Service Cloud functionality and can lead the implementation of these solutions within a customer organization. The consultant has both contact center industry experience and expertise in Salesforce applications including the knowledge needed to implement multiple applications in common customer scenarios.
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