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MCTS and MCITP: Microsoft Lync Server 2010, Configuration and Administration - Prep Boot Camp

About the MCTS and MCITP: Microsoft Lync Server 2010, Configuration and Administration - Prep Boot Camp

Duration: 7 days (70 hours)

Microsoft Lync Server 2010

Next Class Dates

No schedules is available for this course, however, there are other similar courses with available schedules:

20336: Core Solutions of Microsoft Lync Server 2013

Nov 27, 2017–Dec 1, 2017

20337: Enterprise Voice and Online Services with Microsoft Lync Server 2013

Dec 4, 2017–Dec 8, 2017

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This boot camp training combines and covers materials from the following courses:

10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Boot Camp (3.5 days)   More on this course...

arrow Course Objectives

  • » Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
  • » Deploy Lync Server 2010
  • » Configure users and rights using Role Based Access Control (RBAC)
  • » Deploy and manage Lync 2010 clients
  • » Configure and manage external user access using the Edge server role
  • » Deploy basic Enterprise Voice functionality
  • » Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
  • » Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
  • » Configure the Response Group Service, including agent groups, queues, and workflows
  • » Configure and manage conferencing
  • » Configure and use archiving and monitoring
  • » Perform back up and restore of Lync Server 2010 critical data
  • » Improve bandwidth management using Call Admission Control (CAC)
  • » Configure and deploy Enhanced 9-1-1
  • » Configure a Survivable Branch Server for a branch office

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arrow Course Outline

  • Module 1: Features and Architecture of Microsoft Lync Server 2010
    1. Features of Lync Server 2010
    2. Architecture and Server Roles
    3. Management Tools
  • Module 2: Deploying Microsoft Lync Server 2010
    1. Preparing for Deployment
    2. Reviewing the Design Process
    3. Deploying Lync Server 2010
  • Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
    1. Managing Lync Server 2010
    2. Role Based Access Control
  • Module 4: Client and Device Deployment and Management
    1. Preparing for Client Deployment
    2. Deploying Lync 2010 Clients
    3. Preparing for Device Deployment
    4. Deploying and Managing IP Phones
  • Module 5: External User Access
    1. Edge Server Role
    2. Topologies for External User Access
    3. Preparing for External User Access
    4. Edge Server Deployment Process
  • Module 6: Configuring Basic Enterprise Voice Functionality
    1. Features of Lync Server 2010 Enterprise Voice
    2. Preparing for Enterprise Voice
    3. Deploying Enterprise Voice
  • Module 7: Extending Enterprise Voice Functionality
    1. Configuring Enterprise Voice
    2. Introducing Call Park
    3. Introducing the Announcement Service
  • Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
    1. Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
    2. Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
  • Module 9: Implementing Response Groups
    1. Overview of the Response Groups Service and its Application
    2. Response Group Service Components
    3. Response Group Service Management Tools
  • Module 10: Conferencing in Microsoft Lync Server 2010
    1. Introduction to Conferencing in Lync Server 2010
    2. Dial-In Conferencing in Lync Server 2010
    3. Managing and Administering Conferencing Policies
  • Module 11: Monitoring and Archiving
    1. Describing the Archiving Service
    2. Describing the Monitoring Service
    3. Configuring Archiving and Monitoring
  • Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
    1. Options for High Availability
    2. Tools for Backing Up and Restoring Lync Server 2010
    3. Exporting and Importing Critical Lync Server Data
    4. Backing up and Restoring Critical Lync Server Data
  • Module 13: Call Admission Control
    1. Overview of CAC Functionality
    2. Implementing CAC
  • Module 14: Deploying and configuring Enhanced 9-1-1
    1. Enhanced 9-1-1
    2. Deploying and Configuring Enhanced 9-1-1
  • Module 15: Voice Resiliency Features of Lync Server 2010
    1. Voice Resiliency in Lync Server 2010
    2. Features Available During Various Outage Scenarios

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10534: Planning and Designing a Microsoft Lync Server 2010 Solution Boot Camp (3.5 days)   More on this course...

arrow Course Objectives

  • » Describe the Lync Server 2010 design process.
  • » Design a Lync Server 2010 topology.
  • » Design for conferencing and external scenarios.
  • » Design for load balancing.
  • » Design voice infrastructure.
  • » Design a Mediation Server topology.
  • » Create a network design for Lync Server 2010.
  • » Design Response Group Services.
  • » Design for Location Services.
  • » Design Exchange Unified Messaging Integration with Lync Server 2010.
  • » Design for resiliency.
  • » Design for backup and disaster recovery.
  • » Design for monitoring and archiving.
  • » Plan a migration to Lync Server 2010.

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arrow Course Outline

  • Module 1: Overview of the Lync Server 2010 Design Process
    1. Overview of Lync Server 2010 Architecture
    2. Overview of Lync Server 2010 Core Capabilities
    3. Introduction to the Lync Server 2010 Design Process
    4. Assessing Infrastructure Requirements and Updating Design
    5. Planning for all Microsoft Solutions Framework Phases
  • Module 2: Designing a Lync Server 2010 Topology
    1. Planning Infrastructure Requirements for Lync Server 2010
    2. Using the Lync Server 2010 Planning Tool
    3. Using Topology Builder
    4. Planning for Site Topology
    5. Designing the Site Topology
    6. Planning the Server Infrastructure
    7. Design Documentation Using Microsoft Office
  • Module 3: Designing for Conferencing and External Scenarios
    1. Conferencing and External Capabilities of Lync Server 2010
    2. Designing for Dial-In Conferencing
    3. Designing for Audio/Video and Web Conferencing
    4. Planning for IM and Presence Federation
    5. Designing Edge Services
    6. Planning for DNS implementation
    7. Planning for PKI Implementation
  • Module 4: Planning and Designing Load Balancing
    1. Planning for Load Balancing
    2. Designing Load Balancing
  • Module 5: Designing a Mediation Server Topology
    1. Designing Mediation Server
    2. Designing Media Bypass
  • Module 6: Designing Voice Infrastructure
    1. Introduction to Lync Server 2010 Voice Architecture
    2. Lync Server 2010 Telephony Interoperability Options
    3. Defining Number Manipulation
    4. Defining Voice Policies
    5. Designing a Voice Routing Solution
    6. Address Book Service in Lync Server 2010
  • Module 7: Creating a Network Design for Lync Server 2010
    1. Planning for Media Requirements
    2. Planning for Bandwidth Based on Usage
    3. Planning for Call Admission Control
    4. Designing Call Admission Control
  • Module 8: Designing Response Group Services
    1. Overview of the Response Group Services
    2. Planning for Response Group Services
    3. Designing Response Group Services
  • Module 9: Designing Location Services in Lync Server 2010
    1. Planning for Location Services
    2. Designing Location Services
  • Module 10: Designing Exchange Server Unified Messaging Integration with Lync Server 2010
    1. Overview of Exchange Server 2010 Unified Messaging
    2. Planning a Voice Mail Solution for Lync Server 2010
    3. Designing a Voice Mail Solution for Lync Server 2010
  • Module 11: Designing Resiliency
    1. Planning Site Resiliency
    2. Designing Site Resiliency
    3. Designing System Monitoring
  • Module 12: Designing Backup and Disaster Recovery
    1. Designing a Backup and Restore Strategy
    2. Lync Server 2010 Backup and Recovery Considerations
  • Module 13: Designing Monitoring and Archiving
    1. Designing Monitoring Server Topology
    2. Designing Archiving Server Topology
  • Module 14: Planning a Migration to Lync Server 2010
    1. Overview of Coexistence and Migration
    2. Designing a Migration Strategy
    3. Planning for Clients and Devices
    4. Designing a Client Migration and Device Migration Strategy

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Why should you take the MCTS and MCITP: Microsoft Lync Server 2010, Configuration and Administration - Prep Boot Camp

This boot camp class prepares the student for the certification exam and on the path of getting certified.

Benefits of Certification

For IT professionals, certification is a third party validation of your skills, that helps distinguish you from your peers. Beyond demonstrating a level of competency and proficiency, certification proves that you are committed to your cause and that you've invested the time and money to prove it. Holding a certification also makes you a more valuable employee, and often results in raises, promotions, and a better career.

For organizations, certifications identify the credentials that can be used to hire the right employee. Having certified employees also increases sales for the organization by proving to prospective clients that the organization has the skills to support its claims.

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What is Included

» Instructor-led Training -- Learn from an expert Microsoft Certified Trainer (MCT). Our expert instructors are themselves certified in the technologies they teach and have years of experience in the real world as well as in teaching. A large majority of our instructors are part-time consultants and provide solutions to a wide variety of companies.

» High Quality Courseware -- Learn using the best courseware -- directly from Microsoft. We use custom MS curriculum for our training and customize it to meet the objectives of this boot camp style course.

» Test Vouchers -- The boot camp includes two test vouchers (70-664 & 70-665), at no additional cost.

» Certification Attainment Policy (CAP) -- We are confident of the quality of our boot camp. Please see our CAP section below for details.

» 7 days of complete-immersion and distraction-free training -- Includes 70 hours of lectures, hands on labs, topic reviews, test preparation and testing.

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Do you have the right background for MCTS and MCITP: Microsoft Lync Server 2010, Configuration and Administration - Prep Boot Camp?

Skills Assessment

We ensure your success by asking all students to take a FREE Skill Assessment test. These short, instructor-written tests are an objective measure of your current skills that help us determine whether or not you will be able to meet your goals by attending this course at your current skill level. If we determine that you need additional preparation or training in order to gain the most value from this course, we will recommend cost-effective solutions that you can use to get ready for the course.

Our required skill-assessments ensure that:

  1. All students in the class are at a comparable skill level, so the class can run smoothly without beginners slowing down the class for everyone else.
  2. NetCom students enjoy one of the industry's highest success rates, and pass rates when a certification exam is involved.
  3. We stay committed to providing you real value. Again, your success is paramount; we will register you only if you have the skills to succeed.
This assessment is for your benefit and best taken without any preparation or reference materials, so your skills can be objectively measured.

Take your FREE Skill Assessment test »

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Target Audience for this boot camp training

The audience for this course is information technology (IT) professionals who are experienced on Lync Server 2010 technologies and who have a Technical Specialist certification on the course, Configuring and Managing Microsoft Lync Server 2010, or equivalent knowledge. Students taking this course are expected to have experience in hands-on deployment and day-to-day management of Unified Communications technologies for enterprise organizations.

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Award winning, world-class Instructors

Carmille A.
- Highly-skilled in graphics and web software including Adobe CS3, CS4 & CS5 Photoshop, Dreamweaver, Illustrator, InDesign, Captivate, Acrobat and Quark; - Expert in Microsoft Office, including Excel, Word and PowerPoint. Licensed Application Instructor and Microsoft Certified Trainer since 2000. - Over 20 years of experience as Creative Director for multinational corporations such as McCann Erickson, Lintas, and Publicis. Bio: Carmille has been a Licensed Application Instructor and Microsoft Certified Trainer for years. She specializes in web development, business productivity and digital media applications such as SharePoint, Quark and the Adobe Creative Suite as well as numerous programming languages including XML, XHMTL, HTML and CSS. Carmille is passionate about educating and has a unique talent for making complex design and development principals seem "easy" to students from all levels of expertise. She currently teaches Adobe Graphic and Web Designer, Microsoft Office Specialist, SharePoint End User and the acclaimed Website Development Professional courses at NetCom Learning. Her 20+ years of experience as Creative Director for multinational corporations bring a special and innovative approach to her classes at NetCom Learning.
Charles W.
- Expert in Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access as well as Adobe Graphic and Web Designer (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash Catalyst)
- Holds an A.A.S in Graphic Design as well as various Awards and Affiliations, including MCT, MCP, MCAS, and Office 2007 Master.
- Senior Lead Trainer for over 10 years.


Charles is a Technical Trainer & Instructional Designer for over 10 years. He is a Microsoft Certified Trainer and dedicates himself to Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, Project, Visio, and Access. He is also an Adobe specialist and holds a degree in Graphic Design.

Charles is well known for his high evaluation scores, achieving 8.75 out of 9 on a regular basis, teaching in one-on-one, instructor-led, and web-based environments; one of the reasons for his high evaluation is his expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Charles currently teaches Adobe Graphic and Web Designer, and Microsoft Office Specialist courses at NetCom Learning.
Emilio G.
- Vastly experienced working within multinational environments and capable of connecting to different audiences - In-depth expertise in the implementation, troubleshooting and documentation of networks and security systems, with strong "hands on" technical knowledge of CISSP, CEH and CHFI. - Master of Science in Electronics Engineering, and holder of several technical certifications. - Highly-skilled in diverse fields ranging from Security, Computer Forensics, Networking, Routing Protocols, Programming, Databases and Applications to name a few. Bio: With over 25 years of technical experience, Emilio brings a dynamic set of skills supported by a Masters Degree in Electronics Engineering and on-the-field experience working in multinational environments. He also holds more than 12 Cisco, CompTIA, and Microsoft certifications. Although he is well versed and thorough in multiple technological fields, his technical forte lies in the security domain, specifically CISSP, CEH and CHFI. Emilio's skills have evolved over time, studying closely and constantly staying well informed of the growing cyber threats. These are just some of the few reasons why Emilio brings to his classes more than just what's in the books.
Enayat M.
- Bachelors Degree in Mathematics and holder of several Cisco, CompTIA and Microsoft certifications. - Experienced instructor working in the field since 1999 and Subject Matter Expert at NetCom Learning since 2006. - Worked as Technical Support at Solomon Smith Barney/Citibank. Bio: Enayat Meer has a Bachelors Degree in Mathematics and holds numerous certifications such as A+, Network+, Security+, CCNA, MCT, and MCTS to name a few. He is an experienced trainer, and has served as an A+, NT4.0, Window 2000 and Windows 2003 instructor in a variety of New York schools since 1999. Since that time, he has also provided technical support at Solomon Smith Barney/Citibank in its private banking and global assets management group. Enayat has trained over 800 students at NetCom Learning. He has been a Subject Matter Expert at NetCom Learning since 2006 and his hands-on project expertise is an invaluable addition to NetCom Learning's classroom instruction, helping to bring theoretical topics to life.

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Recent Client Testimonials & Reviews

Aug 10 2017
The instructor has excellent knowledge on the subject.

- Surafeal K.

Course(s) Taken

» MCSA: Windows Server 2016 Combo

Jul 21 2017
Great instructor. Great Experience.

- Ronald G.

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» MCSE: Mobility 2016 combo

Jul 12 2017
The instructor is very responsive and creative.

- Brian G.

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» DevOps Using Visual Studio TFS 2015

Jun 23 2017
The instructor was well prepared and very friendly.

- Syed Z.

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» MCSA: Windows Server 2012 (R2 Update) Combo

Jun 23 2017
The instructor has great knowledge and made an excellent class environment.

- Deiguel V.

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» 20762: Developing SQL Databases SQL Server 2016

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Benefit of taking this boot camp training at NetCom Learning

Our customers come first. Awards come second, naturally.

As a recognition for training excellence, NetCom Learning was chosen by Microsoft as the 2013 Learning Partner finalist and 2007 Worldwide Learning Solutions Partner of the Year out of more than 1400 training companies globally.

In addition, we have won numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors. We are simply passionate about learning and achieving the highest customer satisfaction in your learning experience! See our list of awards.

Why choose Microsoft - Technical Training at NetCom Learning?

NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS). CPLS is the premier training channel and delivery mechanism for Microsoft training content. NetCom was honored by Microsoft as the 2007 Worldwide Partner of the Year for Learning Solutions. Selected as the Number One CPLS from over 1400 worldwide CPLSs, Microsoft recognized our commitment and ability to deliver high-quality learning services using a consultative engagement model.

Microsoft Certified Partner for Learning Solutions Value Proposition:

Microsoft Certified Partner for Learning Solutions Non-authorized Training Center
Only MCT (Microsoft Certified Trainers) are authorized to teach the class Non MCT can teach the course
Taught using Microsoft Authorized Courseware (MOC), includes free evaluation software and online training Do not have access to official courseware
Partners adhere to stringent Microsoft designated lab requirements Computer and lab equipment may not be up to requirements of course
Successful candidates are awarded Certificate of Completion directly from Microsoft for most of the courses Not authorized to issue Certificate of Completion
Software Assurance Vouchers can only be redeemed at a CPLS Cannot redeem Software Assurance Vouchers from Microsoft
Overall, a better quality training experience Substandard training experience

Some important links:

» Certifications
» Learning Plans
» PDF Course Catalog
» FREE Webinars
» Student Loans as low as $25 per month
» Why NetCom?

NetCom Learning provides Authorized Training

NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. We are proud to offer the highest quality, authorized training solutions from our many partners for our customers.

See our comprehensive list of partner authorizations.

Certification Attainment Policy (CAP)

If you are not able to attain all certifications during the boot camp, you can attend the boot camp again within a period of one year, if it is still being offered and has availability. To attend, simply retain your course materials. You will need to pay for test vouchers and optional travel. If the course ware has changed, you must purchase the latest material. CAP would not apply if the class you want to reattend is for a different certification.

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Next Step, how do I attend the MCTS and MCITP: Microsoft Lync Server 2010, Configuration and Administration - Prep Boot Camp?

Enrollment Options

Contact us to customize this class with your own dates, times and location. You can also call 1-888-563-8266 or chat live with a Learning Consultant.

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Still have questions about boot camp training?

For answers to questions regarding our boot camp training delivery format, please refer to our Boot Camp Frequently Asked Questions (FAQ) section.

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Ways to contact us

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Free Lync Webinar

Microsoft Lync is changing the playing field on how to communicate and collaborate with your team and clients; this live webinar from technical training leader NetCom Learning, and Microsoft Certified Trainer Richard Oertle, will help you stay ahead of the curve! With solutions that work for companies of different sizes, and integration with popular Microsoft products like Exchange, Office and SharePoint, Lync Server 2010 allows companies to improve productivity, support a mobile workforce, and improve customer service while cutting costs. Register now and begin to learn how your workforce can get "Lynced".

Register Now

Lync 2010 Webinar Details

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